Legal
Privacy Policy
How TelemedicinePros handles your information across our website, application process, and member portal.
Overview
TelemedicinePros (“we,” “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website, apply for care, or use the TelemedicinePros member portal.
This policy applies to information collected through www.telemedicinepros.com and related member services. Clinical correspondence may be handled through approved third-party platforms such as Spruce Health, subject to their privacy practices.
Information we collect
We may collect contact information (such as name and email), member account details, billing information processed through Stripe, and usage data related to your portal access.
Health information is collected through secure external intake and clinical systems — not through general website forms. Do not submit protected health information through unsecured channels.
How we use information
We use information to process applications, coordinate care services, communicate with members, maintain portal access, process payments, and comply with legal obligations.
We do not sell personal information. We share information with service providers who assist in care coordination, messaging, billing, and security — only as needed to deliver services.
Your rights
Depending on your location, you may have rights to access, correct, or delete certain personal information. To submit a privacy request, contact us at privacy@telemedicinepros.com.
We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.
Contact
For privacy questions or requests, email privacy@telemedicinepros.com.
Last updated: July 2026.