Legal — Draft

Refund & Cancellation Policy

Draft placeholder. Not final approved policy.

Draft refund and cancellation policy

DRAFT — Requires healthcare and legal review before publication as a final policy.

This page will describe refund eligibility for unused Standard Evaluation ($99), unused Guided Evaluation ($199), completed Care Coach consultations, completed provider reviews, missed appointments, ineligible patients, Ongoing Care cancellation, partial refunds, and coach upgrade requests.

Do not rely on this draft for member communications until legal review is complete.

Refund & Cancellation (Draft) | TelemedicinePros